Service, domestic, and social robotics

Telepresence Robots

Mobile communication robots that let a remote person appear and move through another location.

Category reference

What telepresence robots are

Telepresence Robots are robotic systems built for cleaning, delivery, hospitality. They use sensors, actuators, embedded compute, control software, and task logic to act in physical environments.

This reference describes the category rather than a particular commercial product. Capabilities depend on the robot, its tools, software, operating environment and safety design. Product claims should be checked against the manufacturer documentation for the exact model and configuration.

How telepresence robots work

A telepresence robots system senses the world using RGB cameras, depth cameras, microphones, touch sensors, IMU, estimates state, plans a task or route, and commands wheeled mobile bases, display modules, small arms, tray lifts. Feedback loops compare the intended motion with what actually happened and trigger corrections, retries, or a safe stop.

Typical applications

cleaning
delivery
hospitality
retail support
companionship

Representative systems and formats

remote presence robots
mobile video robots
hospital telepresence units
Telepresence Robots research platforms
Telepresence Robots commercial systems
Telepresence Robots pilot deployments

Key technologies

human robot interaction
safe indoor navigation
voice interfaces
privacy aware design
service workflows

Common sensors

RGB cameras
depth cameras
microphones
touch sensors
IMU
wheel encoders

Actuation and movement

wheeled mobile bases
display modules
small arms
tray lifts
brush motors
speakers

Software functions

human robot interaction
safe navigation
speech recognition
dialog systems
workflow scheduling
remote monitoring

What to verify before deployment

A category description cannot predict performance in a specific workplace. Test the real task, environment and exception cases. Record where the system needs human recovery and confirm that the complete application has an appropriate safety assessment.

Performance drops when sensors face glare, dust, occlusion, deformable objects, poor lighting, water, smoke, or unexpected human behavior.
Hardware maintenance matters because motors, joints, seals, batteries, cables, and sensors degrade.
Most reliable autonomy is narrow and workflow specific.
Integration cost includes training, safety validation, spare parts, maps, network coverage, and support.
Human supervision is often needed for edge cases, recovery, cleaning, charging, or exceptions.

Continue with reviewed resources

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